At Bisma Maria, we are committed to delivering premium quality products and a satisfying shopping experience. However, if you encounter any issues, please review our policy below.

1. Return Eligibility

We only accept returns under the following conditions:


  • The item received is defective, damaged, or incorrect

  • The request is made within 48 hours of delivery

  • The product is unused, unworn, and in its original condition

  • All tags, packaging, and accessories are intact